Frequently Asked Questions

Find answers to common questions about our store

Orders & Payments

How do I place an order?

Simply browse our products, click "Add to Cart" on items you want, then go to cart and proceed to checkout. Fill in your details and place order.

What payment methods do you accept?

We accept Cash on Delivery (COD), Bank Transfer, EasyPaisa, and JazzCash.

Is Cash on Delivery safe?

Yes, Cash on Delivery is completely safe. You only pay when you receive the product.

Shipping & Delivery

How long does delivery take?

Delivery usually takes 3-5 business days for major cities, and 5-7 days for remote areas.

How can I track my order?

Click on "Track Order" button in the header, enter your order number to see real-time status.

What are delivery charges?

Delivery charges are PKR 150 for orders under PKR 5000. Orders above PKR 5000 get free delivery.

Returns & Refunds

What is your return policy?

We offer 7-day return policy for defective or damaged products. Contact customer service within 7 days of delivery.

How do I return a product?

Contact our customer service via WhatsApp or call. We'll guide you through the return process.

Can't find what you're looking for? Contact our support team.